Haptick LLC (“Haptickk,” “we,” “us,” or “our”) operates the Haptickk websites and applications. This Policy describes personal-information practices for visitors, customers, service providers, event organizers, ticket purchasers and attendees, and Infinity and Swarm participants, in connection with the features they use. This is a privacy notice, not a blanket consent to sensitive processing, optional tracking, or marketing. Separate notice and consent are obtained where required. Independent providers, organizers, payment partners, and other parties may have their own privacy responsibilities for their independent activities.
Public profiles and listings are visible according to the feature used. Private booking notes and tax documents are not public promotional content.
We use the relevant information to create and secure accounts; facilitate discovery, service bookings, ticket delivery, admission, and support; process payments, taxes, subscriptions, payouts, and refunds; verify eligibility and credentials; and administer referrals, campaign attribution, reserves, rewards, and financial adjustments. We also use information for fraud prevention, duplicate-account and transaction detection, platform reliability, dispute evidence, policy enforcement, legal compliance, and responding to safety concerns. Optional personalization, analytics, and promotional communications operate subject to applicable choices and consent requirements. Swarm attribution connects a valid promoter click to an eligible purchase under the program's rules. Infinity connects a qualifying business referral to eligible activity. These purposes do not give promoters unrestricted access to buyer contact information. A 30-day attribution window is a commercial eligibility rule, not a promise that every associated accounting or security record is deleted on day 30. If we use automated tools for fraud screening, moderation, attribution, or eligibility, their outputs may affect access, payment review, or reward calculations. You may contact support about an apparent error. Any legally required access, explanation, review, objection, or opt-out relating to covered profiling or automated decisions will be provided where the applicable law and processing conditions require it; we do not characterize every automated calculation as a legally significant decision.
Haptickk does not sell personal information for money. Certain advertising or measurement disclosures, if enabled, may nonetheless be a “sale,” “sharing,” or targeted advertising under state law. We will provide applicable opt-out mechanisms and honor legally recognized universal opt-out signals where required. The data-practice disclosure shown for your region must identify the practices actually enabled; this Policy is not permission to turn on undisclosed ad tracking. We use sensitive information only for the disclosed fulfillment, verification, security, legal, or other permitted purpose, or with additional consent where required. Identity selfies are not automatically permission to create or retain biometric identifiers for unrelated purposes. Any biometric processing requiring a separate notice, retention policy, consent, or vendor agreement must satisfy those requirements before collection.
We do not knowingly sell or share the personal information of people under 16 for cross-context advertising. Minors' incidental event participation does not authorize advertising profiles or direct marketing to them.
Depending on your location, the law's applicability, and the information involved, you may have rights to know or confirm processing; access and obtain a portable copy; correct inaccuracies; delete information; withdraw consent; opt out of covered sale, sharing, targeted advertising, or profiling; limit certain sensitive-information use; and appeal a refusal. We will not unlawfully discriminate for exercising a privacy right. Submit requests to legal@haptickk.com or through available account privacy controls. We may verify identity proportionately and request evidence of an authorized agent's authority. We do not require unnecessary sensitive information simply to exercise a right. If an exception applies, we will explain the decision as required and provide applicable appeal instructions. Deletion may be limited by transaction completion, dispute evidence, security, tax, legal retention, and others' rights. Where continued processing is necessary, it is limited to the applicable purpose. Closing an account does not require erasing an accurate outstanding financial obligation or legally required ledger. You can adjust device location and notification permissions and browser tracking controls. These settings may affect specific features, but refusing optional advertising does not waive a refund or other legal entitlement. Required universal opt-out signals are handled as the applicable law requires, including their relevant account scope where known.
Marketing consent is separate from purchase. Use email unsubscribe links, applicable account preferences, or reply STOP to texts; you may also communicate a reasonable revocation request to support. We honor covered revocations as required by law, including where they apply to nonmarketing texts. Necessary security, receipt, or legal information may be delivered through another lawful channel. A referrer or organizer must obtain its own required permission rather than relying on your Haptickk account consent. We do not sell or transfer a person's Haptickk marketing consent as blanket permission for another business's promotional messages.
We retain information only for as long as reasonably necessary for the stated purpose and applicable obligations. Relevant factors include account activity, transaction completion, tax and financial-record requirements, dispute and fraud exposure, legal holds, the sensitivity of information, and available deletion or de-identification methods. Financial, attribution, and adjustment records may need to remain after a reward window or account ends to reconcile later refunds, prevent repeat fraud, or satisfy legal requirements. Optional tracking identifiers and verification materials should not be retained for an unsupported blanket period. Where a law requires a specific retention notice or schedule, we provide it before the relevant collection. We use safeguards designed to protect personal information, including appropriate access controls and protection of transmitted data. No system can guarantee absolute security. Report suspected unauthorized access promptly and avoid putting sensitive information in public listings or reviews.
Haptickk account registration and rewards participation are for adults. Adults may provide limited information necessary for a minor's permitted event attendance; this does not make the Platform directed to children. We do not knowingly permit children under 13 to register. Contact legal@haptickk.com about information collected from a child without necessary authority so we can investigate and take appropriate action. Haptickk is based in the United States. Information may be processed in the United States and in locations where our lawful service providers operate. International use does not waive mandatory privacy protections. Where international-transfer safeguards or a local notice are legally required, they must be implemented for the affected processing; accessing the Platform is not a substitute for those safeguards.
We will post an updated date and provide additional notice of material changes where required. If new processing requires consent, continued use alone does not supply that consent. Previously collected information remains subject to applicable law and any binding prior commitments. Privacy requests and legal inquiries: legal@haptickk.com. Transaction and account support: support@haptickk.com. Haptick LLC, 1309 Coffeen Ave, STE 19854, Sheridan, Wyoming 82801.